What can I carry in my baggage?

When packing your bags, be aware of prohibited or restricted items for transportation. Check with the contracted airline for specific rules regarding the item you intend to bring on the trip.

Also, read the contract signed with the airline at the time of ticket purchase. The rules for weight limits, dimensions, and amount of luggage depend on the chosen and paid-for baggage allowance by the passenger.

Do not accept to carry items for strangers, as they may contain unauthorized items for air transport.

To know what you can carry, consult the National Civil Aviation Agency (Anac). And remember, certain items have transport restrictions to ensure flight safety.


What is the permitted size for carry-on baggage?

Passengers have the right to carry up to 10 kilograms in the aircraft cabin without any additional cost. In domestic flights, the baggage cannot exceed 115 centimeters in total dimensions (height + length + width).

If it exceeds this specification, the airline may require the baggage to be checked in. Additionally, for security or aircraft capacity reasons, the airline has the right to restrict the weight and content of carry-on baggage.

What is the weight limit for checked baggage without additional cost?

There is no minimum and mandatory allowance set by airlines for checked baggage in the aircraft hold. Each airline will define weight limits, quantity, and dimensions of checked baggage, as well as whether or not they will charge for this service. This rule applies to both regular and special baggage.
Therefore, the limit for baggage without additional cost will depend on the chosen and paid-for baggage allowance by the passenger. The airline must provide information on fees and transportation conditions. All information must be included in the contract between the passenger and the airline at the time of ticket purchase. Do not accept to carry items for strangers, as they may contain unauthorized items for air transport. 

Seek further information with the airline.

How do I check valuable items in my baggage?

It is recommended to carry valuable items such as jewelry, negotiable papers, cash, and electronics in your carry-on baggage. However, if it is necessary to check in the valuable item, the passenger must fill out a special value declaration form at the time of check-in. The airline should provide the passenger with a copy of the completed form. The airline is allowed to inspect the contents of the package and may charge an additional fee based on the declared value. In case of theft or loss of the items, the airline should compensate the passenger according to the declared amount. Please consult the airline for more information.

Are baggage rules for international flights different from domestic flights?

Yes. Some items allowed on domestic flights may not be permitted on international flights due to the regulations of the destination country. Please consult the airline and Anac for more information.


Who is responsible for returning my baggage?

The airline is responsible for it, preserving the luggage in the same condition as it was checked. The airport administrator is responsible for maintaining the conveyor belts and equipment in operation.

What should I do when there are issues with the return of my baggage?

Contact the airline, preferably still in the baggage claim area. The incident needs to be documented in a form provided by the airline or in any other written communication. To make a complaint, it is necessary to present the baggage check receipt. 

In case of loss, if the baggage is located by the airline, it should be delivered to the address provided by the passenger. The baggage can remain in a lost condition for up to 7 days for domestic flights and 21 days for international flights. If it is not located and delivered within the specified period, the airline must compensate the passenger within 7 days. 

Passengers who are away from their place of residence have the right to receive reimbursement from the airline for emergency expenses during the period without their belongings. 

It is worth noting that airlines are responsible for determining how to reimburse and daily limits of reimbursement. This payment must be made within 7 days from the submission of the receipts by the passenger.

What happens if the baggage is damaged?

Contact the airline to report the issue as soon as you notice the problem, preferably in the baggage claim area. The incident must be documented within 7 days after receiving the damaged or tampered baggage, using a form provided by the airline or any other written communication. To make a complaint, you need to present the baggage check receipt. 

In cases of damage, the airline should repair the tainted baggage or replace it with an equivalent one. If there was tampering and the damage is proven, the airline should compensate the passenger accordingly.

What about cases of baggage theft?

Contact the airline and report the incident in writing. The airline is responsible for the baggage from the moment it is checked until it is received by the passenger. Additionally, file a report with the police, the competent authority to investigate the subject.

Can ANAC compensate me for the issues I experienced?

To claim compensation for moral and/or material damages, please consult Consumer Protection agencies or seek assistance from the Judiciary.

What products are considered as liquids?

All articles of liquid, atomized (aerosols), and gel consistency, such as water and other beverages, lotions, perfumes, aerosols, toothpaste, hair gels and foams, creams, pastes and spreads, jams and soft cheeses, soups, syrups, etc.

Are there any differences in transporting liquids on domestic and international flights?

Yes. The restrictions for domestic and international flights are different. In international flights, it is prohibited to carry any liquids and gels in containers larger than 100ml in carry-on baggage.

Additionally, the maximum limit for liquids to be transported must be stored in a transparent plastic bag that can be sealed, with a capacity of no more than 1 liter. All liquids and gels must be placed in the plastic bag and presented to the security agent during the inspection.

Remember that liquids considered hazardous are not allowed in restricted security areas, even in quantities less than 100ml.

Medications with a prescription, baby food, and special liquid diets may be transported in the necessary quantity for the entire duration of the flight, including any layovers, and must be presented during the security inspection.
Please check with ANAC for rules regarding the transport of liquids and baggage. Also, make sure to consult the airline.


What is the limit for personal hygiene liquids in carry-on baggage?

First of all, liquid and paste items such as shampoos, conditioners and moisturizers, for example, don’t have restrictions on carry-on baggage for domestic flights.

However, for international flights it's different: liquid containers with a capacity greater than 100 ml are also not allowed in the aircraft cabin.

Even for domestic flights, aerosols and atomizers cannot be carried in carry-on baggage, except for medical or personal hygiene use, such as deodorants, perfumes and shaving foams. And even in these cases, aerosols can only be carried in carry-on baggage in quantities of up to four containers per person, with each container observing the limit of 300 ml or 300 g.

If you wish to transport these hygiene items in checked baggage, there are also restrictions for aerosols such as hair sprays, perfumes, colognes, shaving gels, repellents, deodorants, and others. The following limits must be observed:

• Not more than 0.5 kg or 0.5 L per item.
• Valves must be protected to prevent the release of contents.
• Not more than 2 kg or 2 L in the total sum of all items.

Seek further information from the airline. You can also check with ANAC for rules regarding the transportation of liquids and baggage.