Marketplace and digital business agreements

Aena has a marketplace where it provides passengers with a wide range of products and services to make their trip more complete, even before they arrive at the airport.

From the marketplace, you can buy products and collect them at the airport, book flights, activities, experiences, etc., with the aim of enriching their experience.

The products and services are available both from the website and from the official Aena app, among other channels.

To provide passengers with a complete commercial offer, Aena offers companies the possibility of collaborating with us and including their products and services in the marketplace, in order to provide customers with added value when they go on their trip.

Aena, via its Commercial Marketing and Digital Business Management department, wants to improve the commercial offer available over its digital channels.

For this reason, it is offering businesses that want to form part of Aena’s digital ecosystem the opportunity to sign agreements offering products/services that help to improve the passenger experience, give benefits to loyalty club members and can generate new revenue for Aena.

Contact information

All businesses interested in entering into an Agreement of this type that comply with the established requirements can contact Aena using the following email: DSCGI.DPCGI.DIGITAL@aena.es
 

Requirements

The general minimum requirements for the conclusion of agreements with Aena for the provision of services through its digital channels, of which Aena is the owner and whose scope of application covers all airports under its management, are as follows:
 
  • Explicit acceptance of the standard form of Business Agreement put forward by Aena.
  • Provide users of Aena’s loyalty club with an improvement (promotion/discount) that is of interest.
  • Accept payment of the commission proposed by Aena.
  • Payment of an initial warranty.
  • Give Aena access to the Dashboard or control system for sales and/or transactions.
  • Be up-to-date with payment in its business relations with Aena.

PUBLICATION OF THE REQUIREMENTS TO SPONSOR THE ENJOY AENA AWARDS 2025 EVENT

In order to participate as a sponsor in the ENJOY AENA AWARDS event organised by AENA S.M.E, S.A., you must comply with the following requirements, in accordance with the principles of public procurement.

1. Regulatory and Tax Compliance
  • Sponsoring companies must be incorporated and registered under applicable laws.
  • They must be up to date with their tax, labour and social security obligations.
  • Companies that are disqualified from contracting with public entities will not be accepted.
2. Financial contribution
  • Sponsors must make the agreed payment, according to the chosen sponsorship type.
3. Types of sponsorship. Companies can choose from the following sponsorship categories, each with a different financial value.
  • Sponsorship type A
  • Sponsorship type B
  • Main sponsorship
4. Documentation required. Companies must submit:
  • Certification of being up to date with possible financial obligations with Aena.
  • Copy of the company's articles of association or equivalent registration.
  • Description of the selected sponsorship type.

5. Publicity and visibility. Sponsors must deliver the graphic material (logos, slogans, etc.) in time for their inclusion in the event's communication materials.

6. Deadlines and acceptance. Applications must be submitted by 23 October by email to aena@enjoyaenaawards.com. Confirmation will be given no later than 3 days after receipt of the application.

7. Selection criteria. Sponsors must comply with the above-mentioned requirements and be in line with the values of the event.

8. Contact information. For more information, interested companies can write to the following email address aena@enjoyaenaawards.com.

Visit the following web pages to find out more about the products included in our Marketplace:

FOOD TO FLY

Order your food and collect in when you arrive at the airport.

SHOP TO FLY

Do your shopping and collect your purchases at the airport before you board or when your flight arrives.

AENA TRAVEL

Discover and plan the best experiences and events in Madrid.

Our collaborators